Westminster Canterbury Richmond Video Update to Residents-April 7, 2020-3 p.m.

Westminster Canterbury Richmond is keeping our residents up-to-date on the latest news related to our COVID-19 response. Hear from our 3 p.m. live update to residents from John Burns, President and CEO; Glendon Kemp, Manager of Security; Debra Jacobsen, Administrator Resident Services; Julie McElduff, Fitness Specialist; and Logan Augustine, Chaplain.

The following updates were shared during the live briefing.

John Burns

Due to technical difficulties, today’s update was not live on TV970 for residents but was available to employees on Facebook. Residents will be able to watch the replay on TV971, Touchtown Community Apps, Facebook or https://blog.wcrichmond.org/.

As of today, there have been nearly 29,000 COVID-19 tests conducted in Virginia. 4,124 test results were added to the Commonwealth’s counts overnight. The turnaround time for COVID-19 testing is much shorter, with most results available in about 24 hours. There was a large increase in the number of cases overnight with 455 new cases, bringing the total to 3,333 confirmed cases of COVID-19, 66 new hospitalizations for a total of 563, and nine new deaths for a total of 63. New modeling predicts that Virginia’s cases of COVID-19 will peak at the end of April.

Glendon Kemp

Westminster Canterbury Richmond continues our processes for screening every employee and contractor who enters our gates to ensure the safety and health of everyone on campus.

• Each person goes through a series of checkpoints.

• At the Gatehouse, they are asked a set of questions, and if they answer yes, they are turned away. For example, if they have any new symptoms of infectious disease or if they have been exposed to someone with COVID-19, they are asked to leave campus.

• Temperature checks take place at the Avalon and Child Development Center entrances and Loading Dock.

o Employees enter campus at tents at the Avalon and Child Development Center.

o Contractors enter at the loading dock and are chaperoned as much as possible while they are on campus.

o Anyone with a temperature over 99.6 degrees is turned away.

Fraud Alert

Please stay vigilant in avoiding fraudulent activity. Do not buy COVID-19 tests or cures from people who may contact you via phone or email.

The Internal Revenue Service has issued warnings about Coronavirus-related scams, especially those tied to economic impact payments. The IRS reminds taxpayers that scammers may:

• Emphasize the words “Stimulus Check” or “Stimulus Payment.” The official term is economic impact payment.

• Ask the taxpayer to sign over their economic impact payment check to them.

• Ask by phone, email, text or social media for verification of personal and/or banking information saying that the information is needed to receive or speed up their economic impact payment.

• Suggest that they can get a tax refund or economic impact payment faster by working on the taxpayer’s behalf. This scam could be conducted by social media or even in person.

• Mail the taxpayer a bogus check, perhaps in an odd amount, then tell the taxpayer to call a number or verify information online in order to cash it.

Source: https://www.irs.gov/newsroom/irs-issues-warning-about-coronavirus-related-scams-watch-out-for-schemes-tied-to-economic-impact-payments

Call Glen at ext. 6079 if you have any questions or to report potential scams.

Debra Jacobsen


The Galleria will be offering the opportunity to order Easter candy via check or by charging to your Declining Balance account. Residents will receive a flyer today with an order form and instructions. The inventory is limited. Drop off forms at the Center or Tower Desks. In Assisted Living or Parsons Health Center, your CNAs can help you fill out and return your order form.

Dining Reminders

Please remember that our Dining department is offering meal delivery, wine delivery, and Pantry items. If you’d like to order a meal, call ext. 6259 or email dine@wcrichmond.org. If you would like to order wine or pantry items to be delivered once a week, please call ext. 1510 to place your order.

• Orders by Thursday for delivery on Friday for the Tower, Garden and Glebe only.

• Orders by Monday for delivery on Tuesday for the Courtyard and Homes on the Green only.

Grocery Deliveries from Family Members or Friends

• Family members or friends may deliver groceries for residents of any area – including Assisted Living and Parsons Health Center – every Monday, Wednesday and Friday, 1-3 p.m., to the Azalea Parking Lot.

• It is easiest if the groceries are in brown paper bags. Bags must be labeled with resident names and apartment numbers.

• Drivers shuttle the groceries for delivery every fifteen minutes during the delivery window.

Flower Deliveries

The only deliveries allowed on campus are via FedEx, Amazon and UPS. We are not able to accept deliveries from outside vendors such as florists.


Transportation is available for appointments to take residents to the bank to handle transactions through the bank drive-through. Please call your bank to see if the drive-through is open before scheduling an appointment. Many bank transactions can be handled online.


Many of you may have received a blue post card in the mail. This follows the original electronic copy of the Census. Next you will receive a paper copy that might be more convenient than the electronic version. The completion date for this has been extended to mid-August.


Mail is being picked up, sorted and delivered by our staff. Courtyard residents’ mail will be in your boxes. All other Independent Living residents’ mail will be delivered to your door. Assisted Living and Parsons Health Center residents are receiving their mail as usual.


There are no walk-in services at the Clinic. If you need Clinic services, call ext. 6231. You may call for an appointment to see a practitioner or if you have an urgent need. No one should be waiting in the Clinic waiting area.

Julie McElduff – Wellness Update

Self-Care Tips

• Establish a routine that provides a sense of normalcy during these very unusual days. Try getting up at the same time every day.

• Focus on good nutrition, including a diet high in citrus, green leafy vegetables, nuts, berries, eggs, garlic, yogurt and sweet potatoes. These foods are nutrient rich and known to boost your immunity.

• Join the Wellness Department for exercise at 9 a.m. daily on TV970.

• Join the CV 19 wellness challenge with an exercise for every day. Today’s exercise is arm circles. Watch the video briefing for a demonstration of arm circles and breathing exercises.

Logan Augustine – Pastoral Care

“I pray because the need flows out of me all of the time, waking and sleeping. It doesn’t change God, it changes me.”

-C.S. Lewis


Accept, O Lord, our thanks and praise for all that you have done for us. We thank you for the splendor of the whole creation, for the beauty of this world, for the wonder of life, and for the mystery of love.

We thank you for the blessing of family and friends, and for the loving care which surrounds us on every side.

We thank you for setting us at tasks which demand our best efforts, and for leading us to accomplishments which satisfy and delight us.

We thank you also for those disappointments and failures that lead us to acknowledge our dependence on you alone.

Above all, we thank you for your Son Jesus Christ; for the truth of his Word and the example of his life; for his steadfast obedience, by which he overcame temptation; for his dying, through which he overcame death; and for his rising to life again, in which we are raised to the life of your kingdom.

Grant us the gift of your Spirit, that we may know him and make him known; and through him, at all times and in all places, may give thanks to you in all things. Amen.

A General Thanksgiving, The Book of Common Prayer, pg. 836

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