Westminster Canterbury Richmond Video Update to Residents-March 24, 2020-10 a.m.

Westminster Canterbury Richmond is keeping our residents up-to-date on the latest news related to our COVID-19 response. Hear from our 10 a.m. live update to residents from John Burns, President and CEO; Whitney Woodruff, Manager Life Enrichment; and Lynn McClintock, Director Pastoral Care.

The following updates were shared during the live briefing on TV970.

John Burns

For those of you who attended the Capitol Steps performance, your mandatory quarantine ended this morning! Thankfully, everyone who attended that performance has stayed well. There are others, both residents and staff, who are still on mandatory 14-day quarantine due to illness, travel or hospital visits.

Quarantine Guidelines
Mandatory quarantine – a mandatory 14-day period where one may not leave their home, usually due to illness, exposure to someone with COVID-19, or when returning from travel or the hospital. If you need assistance during this time, you may contact Resident Services at ext. 6082, place a work order at ext. 6241 or through WorxHub, or contact your Social Worker.

Self quarantine – applies to everyone. Residents may ONLY leave their apartment for short periods of time to go outside for exercise, drop off outgoing mail, dispose of trash/recycling, etc. Residents should stay in their area of the campus. If going outside, use entrances in your area of campus. Everyone should maintain social distancing of at least six feet from others. Residents may only leave campus for necessary medical appointments, which should be coordinated through your Social Worker.

The rest of campus remains closed: dining rooms, Clinic, Pharmacy, BB&T, all staff offices, etc. Common spaces will not be open for the foreseeable future. If you need to contact staff, please call ahead and avoid coming to offices to socialize. This is necessary so that our available staff can properly disinfect the spaces that are being used, and we do not have enough staff to disinfect the entire campus.

No more than two residents should use an elevator at a time in order to maintain social distancing. Staff are asked not to ride elevators with residents. Staff are encouraged to use service elevators and stairs as much as possible. We want to keep our distance to keep you safe and well.

Many residents are asking how they can help us during this time. The most important ways you can help us are by staying well and staying in your apartment as much as possible. Stay out of common areas. Connect with your family and friends via phone or social media. Help us keep all residents and staff healthy.

Mail Update
We are catching up on yesterday’s huge delivery of mail but are not completely done. Mail will be picked up from the post office and distributed daily. UPS delivery issues should be resolved today.


For those who are under self-quarantine, you may drop your trash and recycling using the normal processes. On your usual Housekeeping days, you can expect regular trash pickup and clean linen delivery. For those still on mandatory quarantine due to illness or travel, call ext. 6241 if you have concerns or need assistance.

Whitney Woodruff

We miss you! Thank you for staying safe and cozy in your apartments. Here are some ideas of things you can do with your extra time:

• Help us create a Westminster Canterbury Richmond cookbook. Go through your recipes, pick a few favorites, share the story associated with the recipe, and submit them to Whitney. You can contact her at ext. 6058 or wwoodruff@wcrichmond.org.
• Write a note to servicemen and women that will be delivered on Memorial Day or Independence Day. Submit these to Whitney.
• Write a note to a friend or family member.
• Journal your COVID-19 experience so it can be shared with your loved ones.
• Exercise in your apartment. Taryn Young’s yoga class airs at 9 a.m. daily on TV970. Touchtown Community Apps has other exercise options. If you have any questions, reach out to the Wellness team directly. Listen to your body and stay safe.
• Access virtual tours of museums, zoos and national parks on Touchtown Community Apps.
• Listen to music via the Comcast music channels on your television.
• Stay tuned to TV970 and TV971, Touchtown Community Apps and The Tales for updates.

Lynn McClintock

Be still and know that I am God. I will be exalted among the nations, I will be exalted in the earth. (Psalm 46:10)

And the peace of God, which transcends all understanding, will guard your hearts and your minds in Christ Jesus. (Philippians 4:7)

Serenity Prayer
God grant me the serenity
to accept the things I cannot change;
courage to change the things I can;
and wisdom to know the difference.

Living one day at a time;
enjoying one moment at a time;
accepting hardships as the pathway to peace;
taking, as He did, this sinful world
as it is, not as I would have it;
trusting that He will make all things right
if I surrender to His Will;
that I may be reasonably happy in this life
and supremely happy with Him
forever in the next.
Reinhold Niebuhr (1892-1971)

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